Is it possible to remove a device from a TUYA app for only one user?

Discussion in 'Tuya App' started by Def, Apr 19, 2024.

  1. Def

    Def New Member

    I would like to remove the smart doorbell from the account of users who do not use it, so that they are not bothered by notifications that they do not have time to deal with. I haven't figured out how to remove the device from their mobile app only. Is that possible? And if so, how?
  2. PCO

    PCO New Member

    You could turn off notifications in their app. Me tab, message center, gear icon, system notification, enable notification.
  3. Jackie

    Jackie Member

    In the Tuya Smart app, the ability to remove a device is typically not user-specific; it affects all users who have access to the same account and devices. However, there are a few strategies you can consider if you want to restrict access to a device for only one user:

    1. Create Separate User Accounts
    • If you want to restrict access to a specific device for only one user, you can create separate user accounts within the Tuya Smart app. Each user can have their own login credentials and associated devices. By doing this, you can control which devices are accessible to each user.
    2. Device Sharing Permissions
    • Tuya Smart app allows for device sharing, where the primary account holder can share specific devices with other users. If you want to restrict access to a device for only one user, you can remove the device sharing permissions for that particular user.
    3. Use Device Grouping
    • Another way to control access to devices is by organizing them into groups within the Tuya Smart app. You can allocate specific devices to different groups, and then control which groups each user has access to.
    4. Contact Tuya Support
    • If you have specific requirements regarding user-specific device access, you may consider reaching out to Tuya's customer support for guidance. They may have additional recommendations or features that can help address your specific needs.
    It's important to note that the level of user-specific control within the Tuya Smart app may be limited by the app's current features and settings. However, by utilizing separate user accounts, device sharing permissions, and device grouping, you can effectively manage device access for different users within the app.