duffsparky
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- Nov 25, 2022
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A few days ago I had networking problems associated with a media streaming device connected to a TV and Win 10 laptop. In desperation I reset my router and since then I cannot get access to my BHT-002 heating controller using the Tuya Smartlife app.
I've been trying to re-setup the controller and app but keep getting an error stating that the SmartLife-XXXX is connected but has no internet (SmartLife-XXXX Connected, no internet). Also each time I try, the WiFi icon on device i'm using (android phone) changes from the normal connected icon to one with an X in it.
I've disconnected the power to the heating controller in the hope it will reset it but the problem still exists.
Any one able to help? I tried Tuya support chat but they were not very helpful
I've been trying to re-setup the controller and app but keep getting an error stating that the SmartLife-XXXX is connected but has no internet (SmartLife-XXXX Connected, no internet). Also each time I try, the WiFi icon on device i'm using (android phone) changes from the normal connected icon to one with an X in it.
I've disconnected the power to the heating controller in the hope it will reset it but the problem still exists.
Any one able to help? I tried Tuya support chat but they were not very helpful