Hi,
I have a robot vacuum cleaner that uses the Tuya Smart app. When I turn on any view that has a map on it, the map appears very slowly.
Sometimes I see the words "map drawing," sometimes just a white background, and sometimes it takes several minutes before the map appears.
It also takes a long time for maps to appear on the screen for selecting saved maps or on the map editing screen.
Interestingly, the buttons respond immediately. I can turn on "Smart cleaning" or "pause" and it works right away, even when no map has appeared.
On several smartphones there is the same problem. I have a broadband Internet connection and the robot is in Wifi range. I also checked the availability of the servers that the app connects to and the pings to them are very good and on the router I can see that the app is getting data from them.
What could be the reason for such a slow appearance of the map? It is very annoying.
I have a robot vacuum cleaner that uses the Tuya Smart app. When I turn on any view that has a map on it, the map appears very slowly.
Sometimes I see the words "map drawing," sometimes just a white background, and sometimes it takes several minutes before the map appears.
It also takes a long time for maps to appear on the screen for selecting saved maps or on the map editing screen.
Interestingly, the buttons respond immediately. I can turn on "Smart cleaning" or "pause" and it works right away, even when no map has appeared.
On several smartphones there is the same problem. I have a broadband Internet connection and the robot is in Wifi range. I also checked the availability of the servers that the app connects to and the pings to them are very good and on the router I can see that the app is getting data from them.
What could be the reason for such a slow appearance of the map? It is very annoying.