Cannot pair with one plus 10 pro android

Discussion in 'Setup and Configuration' started by Oratios, Jul 1, 2023.

  1. Oratios

    Oratios New Member

    Hello,

    I am trying to pair a smart doorbell using EZ Mode with my one plus 10 pro android device without any success.

    When using another android mobile device, the device is successfully paired. I am wondering what is wrong with my mobile.

    I have reinstalled the Tuya smart application and also set all permissions from the settings menu. Any other suggestions?