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Cannot pair with one plus 10 pro android

Oratios

New Member
Joined
Jul 1, 2023
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Hello,

I am trying to pair a smart doorbell using EZ Mode with my one plus 10 pro android device without any success.

When using another android mobile device, the device is successfully paired. I am wondering what is wrong with my mobile.

I have reinstalled the Tuya smart application and also set all permissions from the settings menu. Any other suggestions?
 
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