Yoosee camera says bundled to other account

[Anonymous]

Camera says bundled to other account how can I remove that

 

[Admin]

Please read this thread, it explains how camera binding works.
This message appears because someone (you or other people) added the camera to his Yoosee account, he/she doesn't delete it.

Even though you reset the camera, when set it up via "Add new device", "This camera has been bundled by other account, please unbundle it firstly before using. " error window will pop-up. This can secure your camera from unauthorized accessing, even the camera is lost, nobody can use it.

 

[Stephen Allenby]

how do you un-bundle the camera from an account ?

 

[Admin]

how do you un-bundle the camera from an account ?

If you know who added the camera to his/her account, you may ask him/her to delete the camera from his account/app.

 

[Mailson Q.]

I deleted my account without unbundle the camera, then after I created other account with the same email and now I CAN'T ADD AS "NEW CAMERA" because it's still bundled in the old account. How can I unbundle in this case???

 

[Jackie]

I deleted my account without unbundle the camera, then after I created other account with the same email and now I CAN'T ADD AS "NEW CAMERA" because it's still bundled in the old account. How can I unbundle in this case???

The only way is retrieving your old account back then delete the camera from it. Otherwise, your camera can not be used.