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Recent content by Jackie

  1. J

    Default wifi password only 3 digit, and my phone cannot add 3 digit password

    I suppose it is not a Wi-Fi password. It should be the default password of camera.
  2. J

    Download Users Report From Fingerprint Lock

    1. Depends on which type of wireless connection is. If your smart lock uses Wi-Fi, then it needs to use the Internet to download the user report. 2. If the wireless signal is weak, you can install a Wi-Fi extender/booster. Gateway is used (mandatory), when your Tuya smart lock uses Zigbee...
  3. J

    How to add timer to a device triggered by Tuya or Smart Life

    I suppose, "delay the action" can meet this requirement. It can perform as a timer. e.g. waiting/delay 4 minutes, then turn off the fan.
  4. J

    Smart switch add again help

    The power failure should not impact the connection of the smart socket. There are some reasons why the socket can't be online after power restored, including: 1. The socket is damaged 2. The socket is far from the Wi-Fi coverage, or encounters problem of weak Wi-Fi signal. (To solve this, you...
  5. J

    What does this icon mean?

    The manual can be found here: https://fcc.report/FCC-ID/2AW72-K1PLUS/7006517.pdf I suppose this icon shows the status of "Auto lock".
  6. J

    New 2.4G 5G Dual-band Tuya Dual Lens PTZ Camera 4K 8MP Resolution

    Affordable new design security camera for outdoor video surveillance, innovative dual-lens design, not only covering a large outside area, but also offering good flexibility. Two camera components, each reaches 4-megapixel, total resolution is up to 8-megapixel (4K UHD). The camera supports both...
  7. J

    Tuya WIFI blind control.

    Znie to ako frustrujúci problém. Tento typ problému môže byť spôsobený viacerými faktormi, vrátane nastavení, kompatibility a samotnej kalibrácie. Tu je niekoľko návrhov, ako by ste mohli riešiť tento problém: Skontrolujte fyzickú inštaláciu a rolety: Uistite sa, že rolety sú fyzicky správne...
  8. J

    Is it possible to trigger Google commands from tuya?

    Yes, it is possible to trigger Google Assistant commands from Tuya Smart devices using Google Assistant's integration capabilities. Tuya Smart has integrated with Google Assistant, allowing users to control their Tuya Smart devices using voice commands through Google Assistant. To set this up...
  9. J

    Using the Tuya App, IKEA Tradfri?

    As of my last knowledge update in September 2021, IKEA's Tradfri smart lighting system is not directly compatible with the Tuya Smart app. Tradfri uses its own gateway and app ecosystem for control and management of its smart lighting products. However, if you are looking to integrate IKEA...
  10. J

    Can't watch playback on Tuya app (smart door bell)

    If you're experiencing difficulty watching playback on the Tuya Smart app for your smart doorbell, there are several troubleshooting steps you can take to address this issue: 1. Check Internet Connection Ensure that your smartphone or device running the Tuya Smart app has a stable and reliable...
  11. J

    Help Needed with Kerui IP Camera Connectivity Issue

    When a device, such as your Kerui IP camera, disconnects from the "Tuya Smart" app after initially being successfully connected, there are several potential reasons and troubleshooting steps to consider: Troubleshooting Steps: 1. Check Power and Network Connection Ensure that the camera is...
  12. J

    Unable to access my devices via the IPC Terminal Web app on PC

    1. Check Compatibility and Browser Settings Ensure that your PC and web browser are compatible with the Tuya IPC Terminal Web app. The app may have specific browser requirements or recommendations. It's advisable to use a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft...
  13. J

    Is it possible to remove a device from a TUYA app for only one user?

    In the Tuya Smart app, the ability to remove a device is typically not user-specific; it affects all users who have access to the same account and devices. However, there are a few strategies you can consider if you want to restrict access to a device for only one user: 1. Create Separate User...
  14. J

    Not receiving any notifications

    If you're experiencing issues with the Tuya Smart app not delivering notifications, there are several troubleshooting steps you can take to address this problem. Here's a guide to help you resolve the notification issue: 1. Check App Notification Settings Open the Tuya Smart app on your...
  15. J

    Smart Life hangs/crashes when accessing data, on SOME Android devices

    If the Smart Life app is hanging or crashing when accessing data on certain Android devices, there are several troubleshooting steps you can take to address this issue. Here are some general steps to help resolve app-related problems: 1. Check for App Updates Ensure that the Smart Life app is...
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