Where are the links to the firmware update? I have one of your rebranded cameras by Jooan, the JA-700MRS-US and it keeps dropping WIFI and your support said firmware was issue but did not provide link, do you have link, or does the CMSClient do this for me, I have only been able to stay connected for less than 30s so far so not much time to explore.
Jooan Wi-Fi cameras firmware update
- Thread starter Anonymous
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- Aug 3, 2017
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Hi there,
The latest firmware solved the unstable network connection problem. You can connect the camera to the router by using the Ethernet cable. Once you can get the camera online, then access the camera's settings to update its firmware to the latest version.
If the product has the latest firmware, but the network connection is still unstable. You may use the CMSClient software to turn off DHCP function on its network setting, then assign a fixed IP address.
The latest firmware solved the unstable network connection problem. You can connect the camera to the router by using the Ethernet cable. Once you can get the camera online, then access the camera's settings to update its firmware to the latest version.
If the product has the latest firmware, but the network connection is still unstable. You may use the CMSClient software to turn off DHCP function on its network setting, then assign a fixed IP address.
There is no Ethernet port on device, it is WIFI only
I was able to get the yoosee app to connect long enough to update firmware, but it still has unstable network
Also, this camera has 5 little red lights inside the camera lens, not around the outside, not talking about IR emitters, I have not seen red lights in any camera before, wondering if the lens is overloading as it feels slightly warm to the touch
I had previously used the CMS app to set a static address, but since camera is online offline so frequently, I have hard time connecting to it
The yoosee app will see camera, then when it attempts to connect to show me its video feed, the network drops, only once in the older CMS app could I see video then only for 5 seconds before it was gone, the image was blurry, unsure if it were focusing onto things closer, if it even focuses at all.
I will try a few more times then reaching out to Amazon and returning this camera, even at $12 if it doesn't work, it is of no value to me.
I was able to get the yoosee app to connect long enough to update firmware, but it still has unstable network
Also, this camera has 5 little red lights inside the camera lens, not around the outside, not talking about IR emitters, I have not seen red lights in any camera before, wondering if the lens is overloading as it feels slightly warm to the touch
I had previously used the CMS app to set a static address, but since camera is online offline so frequently, I have hard time connecting to it
The yoosee app will see camera, then when it attempts to connect to show me its video feed, the network drops, only once in the older CMS app could I see video then only for 5 seconds before it was gone, the image was blurry, unsure if it were focusing onto things closer, if it even focuses at all.
I will try a few more times then reaching out to Amazon and returning this camera, even at $12 if it doesn't work, it is of no value to me.