Device information page not available

[bobbych]

Since yesterday, I am unable to enter a device information page. For example, if I go into a Switch, and want to change the name, I select the top right hand corner. I am just met with a Tuya Logo and nothing happens. I am unable to edit the name, or assign multicontrol etc

Anyone else have issues?

 

[bobbych]

Just this displayed

 

[qterry56]

Same problem here since yesterday (1/16/25)

 

[bobbych]

so it is not just me, must be a Server issue. I was in the middle of setting up some switch linking, and it stopped

 

[PCO]

I am not having this problem. I am located in the northeast USA

 

[bobbych]

If it keeps doing this I hues I will have to remove all devices and try and use smart life app instead

 

[bobbych]

This could be an app issue. I use an iPhone. I just install the android app on my tablet and it works there

 

[qterry56]

This could be an app issue. I use an iPhone. I just install the android app on my tablet and it works there

Uhg - dont have an android to try it on.