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Alarm sometimes sends only push or full alarm screen...?

ANTOINE OLIVIER

New Member
Joined
Dec 12, 2021
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Hello,

I have been playing with two cameras for a few days now. One inside and one outside.
With the guard on and motion detect on, I get a push notification on my phone every time and also an email with a picture of the triggering event, perfect!
Now sometimes and alarm rings on my phone showing a capture of the triggering event and the option to watch the camera appears, I then press on the play button and the recording starts on my phone and I can watch.
I can not understand why it happens only sometimes. I want that it to happen every time.
Thank you.
 
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