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Novostella Flood Lights non responsive with Tuya or SmartLife

Devoir

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Jun 11, 2021
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I'm searching for some advise or assistance on Novostella Flood lights. I had installed 10 Novostella Smart units aka Wifi enabled and they worked great. They were enrolled in my Tuya account, each light responded to lighting scenes driven by Homeseer. These worked for about 3 months then we went into a construction project

Due to some construction the Flood lights were unplugged and moved until the workers left. Several weeks later when I plug in the units they are not responding to Tuya.

-Deleted all 10 Novostlla Flood lights from Tuya
-Deleted Tuya from all iphones and ipads
-reinstalled Tuya successfully connected the the 2G network
-followed the instructions for "EZ" paring press the switch 3 times(on-off-on-off-on) light blinks fast.
Tuya never finds the devices.

--followed the instructions for "AP " paring press the switch 3 times(on-off-on-off-on) light blinks fast. then to enter the AP mode press the switch 3 times(on-off-on-off-on) light blinks very slowly .
I can see the Novostella device in the wifi list select it
Tuya never finds the device.


I have spend hours testing several lights without any success. Can anyone share some information on this ?

Side note: I have purchased the PETEME SmartLife LED's and they are currently active in my Tuya account and we can use the Tuya APP to control them. I just can't get these Novostella units to work.

I even tried the above process with the SmartLife APP and same result.
 
I think there is a song about this..... Sound of Silence... so far the Tuya team is of no help with this one...

Devoir
 
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