device is online already - issue

[safe corner]

Hello

we have 3 client return 3 camera to us because when try to setup cameras using smartlink it saya ( device is online already )

plz help, I think the devices already bind

6555359

6557010

6555748

 

[Admin]

Most likely they're online, or have already been added to other Yoosee app. You may reset these cameras and setup them again by using "Smart Link" function.

 

[shakta7]

i cant login to my ip cam(wrong password) i tried reset.i cant see the camera on ipc debug tool(only on yoosee ap on wired connection). what can i do to access it?