Stanislav Egorov
New Member
- Joined
- Jan 13, 2019
- Messages
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Hello,
I received camera and looks like it's a good product, but I need some help from your side. I did install App on my Android smartphone and connect camera to Ethernet cable. App can find camera via Ethernet LAN and I can see video stream from camera on my smartphone. After that I switch Network settings from Ethernet LAN to WiFi and disconnected ethernet cable. Camera still works fine and stream the video. But when I power off camera and power on it again without Ethernet cable connected - it is not accessible in App. So, it means that camera is not saving new Network settings when I switched to WiFi.
Could you, please, explain me how can we fix this problem? I bought this camera to use WiFi. I'm not using SD card right now. Maybe I need to insert card to save Network settings. Should I use SD card for that?
And also I tried to upgrade firmware via app because it says that the new firmware is available and it is downloading firmware but not installing it(but did reboot itself).
I received camera and looks like it's a good product, but I need some help from your side. I did install App on my Android smartphone and connect camera to Ethernet cable. App can find camera via Ethernet LAN and I can see video stream from camera on my smartphone. After that I switch Network settings from Ethernet LAN to WiFi and disconnected ethernet cable. Camera still works fine and stream the video. But when I power off camera and power on it again without Ethernet cable connected - it is not accessible in App. So, it means that camera is not saving new Network settings when I switched to WiFi.
Could you, please, explain me how can we fix this problem? I bought this camera to use WiFi. I'm not using SD card right now. Maybe I need to insert card to save Network settings. Should I use SD card for that?
And also I tried to upgrade firmware via app because it says that the new firmware is available and it is downloading firmware but not installing it(but did reboot itself).