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Yoosee app/camera password

A

Anonymous

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Q1：During adding device， the camera prompts "Password Error"
A1：1. Before adding the device, confirm that the device has been successfully reset.
2. Enter the default password as prompted. The default password is on the device label. If you do not find the default password, you can try the default password "123" or "888888" respectively.
3. After entering the password, the system still prompts the wrong password. Reset the device, re-add the device, and enter the default password as prompted.
4. If the problem still exists, please send the device ID, APP version number, and operation process description to the customer service team.


Q2：Add the Internet—connected camera，APP prompts "Password Error"
A2：Confirm that the first user added the device in any of the following ways: Smartlink, Fast Networking, Wired Connection.

1. If yes, let the first user click the Share button in the top right corner of the device list page to share with other users.
2. If not, reset the device and re-add the device.

Q3：Can be used normally before. But now asked to revise password and the modification fails.
A3：1. Enter the new password in the new password field (the new password needs to be 6-30 digits and contains letters and numbers).
2. If the password is unsuccessfully changed, reset the device and re-add the device.
 
All the tips are considering reseting the device, what if You cannot reset it?
hi, i already add one device successfully. but the problem is when next people try to add the device through "add Online device", when keying the password is show wrong password, i am sure didn't change the device password, still using "123". why other people cannot add this device?

As my attached pic, how out my right hand top side has a logo different than my other ip camera?

Confirmed solution for the "invalid password" problem on Macbook OSX in this situation:
1. The cameras were set up using an Android phone. The user wants to view cameras on an OSX Macbook device, so he installs "Crossover" to be able to run Windows applications on the Macbook. The user installs Yoosee Windows application (CMSClient) within Crossover, and adds the cameras manually, or locally by connecting within the LAN. But is later unable to view cameras externally due to a pass word error.

2. Open Yoosee app on the phone, and touch the Share icon.
Open Yoosee app from within Crossover, and touch the "plus" (+) icon under the device list.
In the Yoosee devices manager window, click "Add shared device" and paste the link into the offered field.
The camera should now appear correctly named in the device list. If the name is not as shown on the phone app, then it is not correctly connected. Try again.

NB. The link is only valid for 30 minutes. You must complete the connection before the link expires or you will have to request a new link.
 
I already tried this:
Q1：During adding device， the camera prompts "Password Error"
A1：1. Before adding the device, confirm that the device has been successfully reset.
2. Enter the default password as prompted. The default password is on the device label. If you do not find the default password, you can try the default password "123" or "888888" respectively.
3. After entering the password, the system still prompts the wrong password. Reset the device, re-add the device, and enter the default password as prompted.
4. If the problem still exists, please send the device ID, APP version number, and operation process description to the customer service team.

what is email for customer service team?
 
The reset must be kept up to the sound from the camera for about 10-15 seconds .... this is the correct reset. Then the transfer of wifi settings from phone to sound (trillion). See instructions.
 
can someone help me rest my password?? and setup my email?
 
Try this. Spanish sorry.
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UMAssisti o video postado por "chuculu", mas quando abro o "SW CMSClient" pela opção "ADMIN" , da mesma forma que no vídeo com senha "Nula" o programa é aberto porém não abre "Pop up" para configurar nova senha. Já desinstalei e reinstalei o SW. Quando acesso meus dispositivos e abro o CMCliente com login da conta YOOSEE nos dispositivos não aparece a opção "Configuração do dispositivo". Alguma solução por favor.
 
My god this crap is horrible. I'll never buy anything from Yosee or Tuya again in my life.
Can't even FIND a fucking password, 1080p camera recording in SD because for HD you need a password, and you can't find nor change it. What a shit show.
 
AidsYosee said:
My god this crap is horrible. I'll never buy anything from Yosee or Tuya again in my life.
Can't even FIND a fucking password, 1080p camera recording in SD because for HD you need a password, and you can't find nor change it. What a shit show.
Click to expand...

What i find out is that when you connect camera To yoosee mobile app, it change password and it Will not show it To user. And making impossiple To use other progrsms Same time. Yoosee uses this because security. I am not 100% this but what i have wasted hours To try use yoosee and remote control have failed. It sucks. But i hope this info help others To find a way To use other apps. Test and Google. Cheers.
 
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