Hi I have just bought h.viewTV-CC7010 IP camera, I have downloaded Yoosee, I have registered and added the device..it doesn't seem to pair with my iPhone army wifi, it says try again, and doesn't support 5G wifi...we don't have 5G?....now it says the device password is incorrect ....and will not accept the password I put into it. I tried to add the device again but this one says offline... I followed the instructions to the letter? How do I remove the devices and start again and get it to recognize my wifi... Any help you can give me would be gratefully received. Thank you Jayne
H.viewTV-CC7010 IP camera
- Thread starter Anonymous
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Please read the following information:
1. From the camera “Network Settings” page, check to see if the camera can see your wireless router, and check to see if your phone or other wireless device can connect to your wireless router, also check the Wifi signal strength, if Wifi signal is very weak, login to your wireless router and change the Wifi channel to get better signal strength.
2. Camera only supports Wifi 2.4 GHz, recommended wireless encryption is WPA-AES / WPA2-AES, do not use TKIP. Wifi SSID should not have special symbol or space character
3. Distance from the camera to Wifi router is too far? Use Wireless extender to extend the Wifi coverage
4. Make sure DHCP is enabled on the Wifi router. Turn off the AP Isolation mode, turn off the Wireless Access Control or Mac Address Filtering.
1. From the camera “Network Settings” page, check to see if the camera can see your wireless router, and check to see if your phone or other wireless device can connect to your wireless router, also check the Wifi signal strength, if Wifi signal is very weak, login to your wireless router and change the Wifi channel to get better signal strength.
2. Camera only supports Wifi 2.4 GHz, recommended wireless encryption is WPA-AES / WPA2-AES, do not use TKIP. Wifi SSID should not have special symbol or space character
3. Distance from the camera to Wifi router is too far? Use Wireless extender to extend the Wifi coverage
4. Make sure DHCP is enabled on the Wifi router. Turn off the AP Isolation mode, turn off the Wireless Access Control or Mac Address Filtering.