i coneccted camra to wifi via AP , but whenever insert SD cards, im no longer able to view camera in app. it says "NETWORK BUSY"after inserting SD card. Using latest firmware 13.1.0.43 . What might be the problem? i tried using two different cards formatted to FAT32
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CAMERA "NETWORK BUSY"after inserting SD card
- Thread starter ragim145
- Start date
account123
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- Jan 13, 2018
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Refer to this thread - https://support.yooseecamera.com/threads/1197/
1. If the device is connected via WIFI, make sure the distance from the router is within 10 meters. A wall or other partition between the device and the router can affect the connection success rate.
1) There is just 1 m distance
2. Ensure that the device's network upstream speed reaches 50 KB/s, and there are no other devices or applications that occupy bandwidth;
2) without SD card everything runs smooth. cant connect ,thus have no idea about speed
3. Ensure that the downlink speed of the network where the mobile phone is located reaches 50 KB/s.
3)without SD card everything runs smooth. cant connect ,thus have no idea about speed
4. Confirm that the APP and device firmware have been upgraded to the latest version.
4) the most up to date version of application and cam firmware (downloaded app from play store and then updatet firmware thru app)
5. If the problem persists, please provide the error message screenshot, device ID (bottom or back sticker on the device), APP version number, location of the region, network operator name, operation process, and other information to the customer service team.
PLEASE give me email of customer service team or i may post it here?
6. Our equipment currently does not support IPv6 networks. If it is confirmed that it is a pure IPv6 environment, please replace the network environment.
6) not using IPv6, as it is not even supported in country
Please try to help.
1) There is just 1 m distance
2. Ensure that the device's network upstream speed reaches 50 KB/s, and there are no other devices or applications that occupy bandwidth;
2) without SD card everything runs smooth. cant connect ,thus have no idea about speed
3. Ensure that the downlink speed of the network where the mobile phone is located reaches 50 KB/s.
3)without SD card everything runs smooth. cant connect ,thus have no idea about speed
4. Confirm that the APP and device firmware have been upgraded to the latest version.
4) the most up to date version of application and cam firmware (downloaded app from play store and then updatet firmware thru app)
5. If the problem persists, please provide the error message screenshot, device ID (bottom or back sticker on the device), APP version number, location of the region, network operator name, operation process, and other information to the customer service team.
PLEASE give me email of customer service team or i may post it here?
6. Our equipment currently does not support IPv6 networks. If it is confirmed that it is a pure IPv6 environment, please replace the network environment.
6) not using IPv6, as it is not even supported in country
Please try to help.
account123
Member
- Joined
- Jan 13, 2018
- Messages
- 91
- Reaction score
- 2
Perhaps it's related to the hardware error.
Alternatively, you can refer to this discourse: https://support.yooseecamera.com/threads/83/
Alternatively, you can refer to this discourse: https://support.yooseecamera.com/threads/83/
My camera yoosee PTZ 1080p with firmware 21.1.0.41 (latest version for this camera) I cannot connect to online stream but the record is saving on the sd card, I cannot format the sd card from yoosee app, I get an error, when I format the sd card from laptop - it works fine, while free space on it will not be about 700M, after that online stream is not opening. If i disable recording to the sd card - online stream is opening well.
I have another camera yoosee PTZ 1080p with firmware 21.1.0.43 - and have the same problem.
This problem appears from version newer than 21.1.0.8.
Firmware 21.1.0.8 works fine - all ok, how to restore the older version? Or may be yoosee will fix the bug at 41, 43 version and publish new good working version of firmware????
I have another camera yoosee PTZ 1080p with firmware 21.1.0.43 - and have the same problem.
This problem appears from version newer than 21.1.0.8.
Firmware 21.1.0.8 works fine - all ok, how to restore the older version? Or may be yoosee will fix the bug at 41, 43 version and publish new good working version of firmware????