Yoosee camera prompts that "Wifi connection failed"

[Anonymous]

1. Make sure that the distance between the device and the router is within the valid range, generally no more than 10 meters.

The distance between the device and the router will affect the success rate of the WIFI connection, especially if there is a wall or other partition in-between.
2. Make sure that the network can connect to the Internet, it means the phone or computer can access the Internet on the same network.
3. If the network can connect to the Internet, confirm that the network settings without the following conditions:
A. 5G WiFi;
B. Enterprise-level encryption;
C. the SSID (WIFI name) is hidden;
D. The router enables AP isolation, and it limits the WiFi access option.

Other possible reasons:
1. If the SSID (WiFi Name) contains Chinese and the message "Failed to connect WIFI" is displayed, change the SSID (WIFI Name) to a letter or number, reset the device and add the device again.
2. The device does not currently support IPv6 networks.
R&D is implementing support for IPv6, please pay attention to our APP and firmware upgrade information.

 

[SMK]

ik heb een usafeqlo surveillance outdoor camera wifi maar hij staat nog op de oude wifi nu pakt hij de nieuwe wifi niet wat moet ik doen heb helaas geen installatie boekje meer en weet ook niet meer op welke site ik moest

 

[SMK]

d cam gaat wel aan alleen ik moet de nieuwe wifi code er in hebben en dat krijg ik niet voor elkaar

 

[LewisH95]

If the camera keeps disconnecting, maybe the WiFi signal is not so good. Please check your network enviroment: ... 1: Check the WiFi antenna to make sure whether it is loose or not. 2: Check the camera and the WiFi Hotspot distance is not far and whether it is blocked by several walls.